Deem Finance Customer Care: How to Reach Support Easily
When it comes to managing your finances, having reliable customer support is essential. Whether you’re applying for a Deem credit card, checking your loan status, or resolving a billing issue, knowing how to contact Deem Finance customer care can save you time and stress. In this guide, we’ll show you all the ways to get in touch with Deem Finance, how to get quick responses, and what to expect during the process.
Why Customer Support Matters at Deem Finance
Customer care plays a critical role in financial services. Deem Finance offers a wide range of products including personal loans, credit cards, and corporate financing. Users often face issues like transaction disputes, card activation, EMI queries, or account access problems. Without prompt assistance, these issues can affect financial stability and trust.
That’s why Deem Finance has set up multiple ways to reach their support team, including a dedicated call center, email support, mobile app messaging, and even physical branches.
How to Contact Deem Finance Customer Care
Deem Finance Customer Care Number
The fastest and most direct way to reach Deem support is via phone.
You can call Deem Finance customer care at 600 525550.
This number is active from Sunday to Thursday, between 9:00 AM to 6:00 PM. Make sure to call during working hours to speak with a live representative.
If you’re calling from outside the UAE, use: +971 600 525550.
Deem Finance Email Support
For less urgent queries or to submit documents, you can contact Deem Finance via email.
Use the official address: [email protected]
When sending an email:
- Include your full name and registered mobile number
- Mention your query or complaint clearly
- Attach any supporting documents (if applicable)
You’ll usually receive a response within 1–2 business days.
Deem Finance Support via Mobile App
Deem’s mobile banking app is more than just a financial tool—it also serves as a direct line to customer support.
To contact support through the app:
- Log in to the Deem app
- Tap on the Help or Support section
- Use the in-app chat or messaging feature to raise a ticket
Many customers find this the most convenient option, especially for quick questions about transactions or card limits.
Physical Branches and Customer Service Points
Deem Finance operates service centers where customers can visit in person. This is especially useful for issues that require documentation, such as loan settlements or ID verification.
Main customer service location:
Deem Finance LLC, The Offices 3, One Central, Dubai World Trade Centre
Before visiting, it’s best to book an appointment or call ahead.
What to Expect When You Contact Deem Support
Typical Response Time
Deem Finance is known for its responsive service. Here’s what you can usually expect:
- Phone calls: Immediate during business hours
- Emails: 1–2 working days
- App messages: Within 24 hours
- Branch visits: On-the-spot service depending on ticket queue
Common Issues Handled by Customer Care
Deem Finance customer care can help you with:
- Activating or blocking credit cards
- Reporting lost or stolen cards
- Clarifying transaction statements
- Updating personal or contact information
- Disputing unauthorized charges
- EMI and repayment support
Language Support and Accessibility
Deem offers support in English and Arabic, making it accessible to a wide customer base across the UAE.
Tips to Get Faster Support
Getting quick help depends on how clearly and accurately you communicate your issue. Here’s what you can do:
- Always have your account or card number ready
- Use the registered email and mobile number for identification
- Be specific about the issue—mention the transaction ID, amount, or date if possible
- Avoid sending multiple tickets for the same issue—it may delay resolution
Security Tips When Contacting Deem Finance
While Deem’s customer care is reliable, always follow safety measures when contacting any financial institution:
- Never share your PIN or password
- Deem will never ask for OTPs over the phone or email
- Use official contact details from www.deem.io only
- Avoid clicking on suspicious links claiming to be from Deem
Real-Life Experience: What Users Say About Deem Finance Customer Care
Most users find Deem’s customer support helpful and efficient. The app support is particularly appreciated for being quick and responsive. However, some users report longer wait times during peak hours via phone.
A user review on Trustpilot states:
“I had a problem with a declined transaction and called Deem. The representative explained everything clearly and fixed the issue within minutes.”
Internal Link for UAE Finance Services
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External Sources for Deem Finance Information
For more updates, visit:
https://www.deem.io
https://www.centralbank.ae (for regulatory concerns)
Frequently Asked Questions (FAQs)
How do I contact Deem Finance customer care?
You can contact them via phone at 600 525550, email at [email protected], or use their mobile app support chat.
What is Deem Finance customer care number?
The official contact number is 600 525550, active Sunday to Thursday, 9 AM to 6 PM.
How long does Deem take to respond to emails?
Most emails receive a response within 1 to 2 working days, depending on the complexity of the issue.
Can I visit Deem Finance in person?
Yes, you can visit their Dubai branch at One Central, Dubai World Trade Centre. Calling ahead is recommended.
Is Deem customer support available on weekends?
No, customer support is available from Sunday to Thursday only.
Reach Deem Finance Customer Care the Easy Way
Navigating financial issues can be frustrating, but Deem Finance makes it simple with multiple customer care channels. Whether you prefer phone support, email, app-based help, or visiting a branch, you have options that suit your needs. Always use the official details, stay clear on your request, and keep security in mind.
Need assistance with your Deem account? Don’t wait. Contact Deem Finance customer care today and resolve your issues easily!
